privacy policy - openink Hub

This Privacy Policy explains what information Openink Hub collects across our SEO, GMB, WhatsApp, and AI automation services, why we collect it, and the safeguards we put around it — for you and for the end-users you serve.

Effective date

13 July 2026

Applies to

openinkhub.io & all client dashboards

Contact

info@openinkhub.io

Section 1

Core account & platform data

Every client and visitor shares a baseline of operational information so we can run your account and keep the platform working smoothly.

What we collect

Standard account details

Name, email address, phone number, billing details, business name, and website URL, gathered when you register, subscribe, or reach out to our team.

Why we collect it

To run your account

To set up and manage your account, process payments, respond to support requests, and keep you informed of system changes or relevant updates.

Section 2

How each service handles your data

Because our platform spans several distinct automation modules, each one touches a different slice of data. Here's how that breaks down module by module.

SEO & workflow automation

Our optimization workflows draw on connected analytics accounts, search console data, keyword rankings, backlink profiles, and competitor URLs to build and track your strategy.

This information is used only to shape recommendations, run automated SEO tasks, and populate the live reporting inside your client dashboard. We keep your site's performance data to ourselves — it isn't shared with outside parties, and every connected account token is encrypted.

Google Business Profile automation

To manage listings, reviews, and local visibility, we work with your Business Profile access, location details, customer reviews and replies, uploaded media, and local search insight data.

This powers scheduled posts, update automation, map-visibility monitoring, and faster review responses. Anything published through this module goes straight to Google's public platforms at your direction, and we operate within Google's API Services User Data Policy at every step.

WhatsApp Business API platform

Running chatbot flows and engagement tools means handling end-user phone numbers, conversation history, automated triggers, metadata, and any contact lists you upload.

We use that data to power automated replies, multi-agent support, marketing sequences, and lead qualification. For these conversations, you are the Data Controller and Openink Hub acts as Data Processor — which means securing proper end-user consent for WhatsApp outreach sits with you. We never sell or repurpose your end-users' chat data for advertising.

AI blog automation — upcoming

Our forthcoming content engine will rely on your stated content preferences, target keywords, brand guidelines, and CMS credentials (such as WordPress API keys).

That information exists solely to tune the AI's output to your brand voice and to automate drafting and publishing directly to your site.

Section 3

Retention & security

We treat encryption and data hygiene as a baseline requirement, not an add-on.

Security

Encrypted in transit

Everything passing through our automated tools — including WhatsApp chat logs and API tokens for Google or Meta — travels over industry-standard SSL/TLS encryption.

Retention

Kept only as long as needed

Service logs and account data are retained while your account stays active, or as long as needed to deliver the services described above. You can request deletion at any time.

Section 4

Your rights over your data

Access, correction & deletion

Depending on where you're located, you may have the right to access, correct, amend, or delete the personal information we hold about you. If you'd like to revoke our platform's access to your connected Google or WhatsApp accounts, you can do that instantly from your Openink Hub dashboard, or directly through your Google or Meta security settings.

Section 5

Questions about this policy?

Reach out any time if you'd like more detail on how a specific service handles your data.