A refund policy that's straightforward, because our setup work starts the moment you subscribe.
The instant you subscribe, we commit server capacity, API allocations across WhatsApp, GMB, and AI infrastructure, and hands-on onboarding hours to stand up your workspace. That's why our refund terms are clear and fairly strict — please read them before you purchase.
Effective date
14 July 2026
Website
openinkhub.io
Contact
info@openinkhub.io
Section 1
Monthly plans
Our simplest tier comes with the simplest rule: no refunds, cancel whenever suits you.
Non-refundable
Monthly subscriptions, milestones & trials
Monthly subscription plans, one-off project milestones such as isolated SEO audits or standalone setup work, and trial runs are all non-refundable.
Cancel anytime
No lock-in on monthly billing
You can cancel a monthly subscription whenever you like. Your access stays live through the end of the current billing cycle, and you won't be charged again after that.
Section 2
Quarterly & annual plans
Refund requests are only considered for clients on our Quarterly (3-month) or Annual (12-month) plans — and only under the conditions below.
01
Once setup is complete, refunds generally close
As a standard rule, once your automated system, dashboard login, custom API bridge, or onboarding sequence is fully provisioned, refunds are generally not available. Delivering credentials or confirming that your backend tools are functional by email is treated as a completed setup.
02
Genuine exceptions, reviewed case by case
We recognize that unexpected business disruptions happen. In verified, genuine cases — decided solely at Openink Hub's discretion — a partial refund may be approved if:
- A written request explaining the genuine reason is emailed to info@openinkhub.io.
- The refund is calculated pro-rata, covering only the remaining unused full months of your subscription.
- Certain costs are deducted first — the setup fee, months already used (charged at the standard non-discounted rate), and non-recoverable third-party API costs such as Meta WhatsApp messaging charges — before any balance is returned.
Section 3
Cancelling your subscription
Two easy ways to stop future billing before your next renewal.
Option A
From your dashboard
Log into your workspace at openinkhub.io and head to Account Billing to cancel directly.
Option B
By email
Send a cancellation request to info@openinkhub.io at least 3 business days before your next renewal date. Your automated workflows, AI blogging pipelines, and GMB scheduling stay active through the end of your paid term.
Section 4
Processing an approved refund
Timeline
Once our compliance team approves a pro-rated refund, the credit is returned to your original payment method within 7 to 10 business days. Openink Hub isn't responsible for delays caused by your bank or payment gateway on their end.
Section 5
Need to raise a cancellation or exception request?
Our team handles cancellations, downgrades, and exception requests directly.
info@openinkhub.io
Phone / WhatsApp
+91 9204135136
Address
203 Liya Complex, Main Road, Ranchi, Jharkhand, India